5,504 Smartphone consumers can't be wrong about VoLTE

Groundbreaking research has uncovered seven major opportunities for service providers in today’s smartphone era. In this new series of reports, review the research and explore key recommendations for each opportunity.

Alcatel Lucent

Opp 1:
"I see you!"
From voice to video

Alcatel Lucent

Opp 2:
"Set the bar high"
in Wi-Fi® calling

Alcatel Lucent

Opp 3:
"There’s an app for that!"
Mobile calling and texting

Alcatel Lucent

Opp 4:
"Revenue ahead"
Service innovation ideas

Alcatel Lucent

Opp 5:
"Disposable me"
in the era of privacy

Alcatel Lucent

Opp 6:
"Kick it up a notch"
in B2C interactions

Alcatel Lucent

Opp 7:
"Call me — maybe"
in the Internet of Things

Opportunity 1

"I see you"
From voice to video

Video has been just over the horizon since Bell Labs demonstrated it at the 1964 World’s Fair. Our smartphone consumer data suggests the opportunity may finally be here. It starts with understanding why consumers have embraced OTT voice and video services. The answers suggest a way to not only win with new HD voice services, but to move consumers seamlessly to video as well.

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