Editor's Blog
Editor’s Blog – Go Mobile
It seems like no matter where you look everything is going mobile — opportunities abound. However, careful consideration of the choices at hand will be required to shorten the time to business growth. It’s no longer about just transporting voice. Data is where the real growth lies. And, in a world where customer churn rates range upwards of 30-50%, delivering superior customer experience has never been more important.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
April 30, 2012
Editor’s Blog – The Evolution of Mobile Broadband
How many of us recall being tethered to a wall to communicate? In the early wireless days we were so excited to be mobile we put up with a lot of quality issues — just to cut the cord. And even though it wasn’t that long ago, our expectations for a high-quality mobile broadband experience have outpaced technology such that a few-second delay or spotty coverage can cause us stress. As more advanced mobile applications come online, operators need to rise above the data storm to become trusted partners in enabling an exceptional customer experience.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
February 27, 2012
Editor’s Blog – New Business Strategies
There are many strategies for staying competitive. We live with the daily realities of constantly changing industry dynamics and an uncertain global economy. The trick is to participate the right way in the right markets. In this edition we offer up a mix of topics that can help you consider your strategic options.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
December 13, 2011
Editor’s Blog – A New Conversation Experience
Competitive differentiation, innovation, monetization, balanced against churn, free apps and all-you-can-eat pricing models — these are the things that keep us up at night. What can be done in this uncertain global economy? A new conversation experience that tears down the barriers between our digital connections and conversations and creates the ‘wow’ experience — that’s what customers are looking for.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
October 17, 2011
Editor’s Blog – Explore the Cloud
Cloud services are poised to redefine the way we think about computing as they spread rapidly into every sphere of corporate and personal online activity. This issue of Enriching Communications looks at some very interesting — and potentially lucrative — new markets being opened up by the proliferation of cloud. Strong network traffic growth and business opportunities for cloud services delivery are being spurred by the continuing demand for applications and content.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
June 22, 2011
Editor’s Blog – Mobility Everywhere All the Time
Today we are fortunate to have mobile networks deliver access to just about everything, right to the palm of our hands, regardless of location. But it’s human nature to continually want more and want it faster. Alcatel-Lucent Bell Labs research has shown that by 2015 we can expect 18 times more smartphones and 30 times more wireless traffic. To address this demand some very interesting business opportunities and networking strategies are being explored...
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
February 07, 2011
Editor’s Blog – Telecom Trends Challenge Status Quo Business Models
Communication service providers (CSPs) in both developed and emerging markets experience unique conditions which present both opportunities and challenges. Declining revenue, increasing costs, regulatory issues, exponential demand for bandwidth and aging or limited infrastructure are only some of the realities that CSPs grapple with everyday. In this issue of Enriching Communications we explore how new business models can address these challenges and enable CSPs to grow their business.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
October 26, 2010
Editor’s Blog – Reinventing Telecom Business Strategies
Change is hard. No one said it would be easy. Multifaceted challenge runs rampant through our industry. Rapidly changing market dynamics drive new strategic business models. Finding the right combination of keys to innovate and transform will unlock the doors to prosperity.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
July 07, 2010
Editor’s Blog – The Multi-screen Revolution
As our industry strives to deliver and monetize multi-screen, advanced end-user devices continue to drive opportunity. According to a Nielsen study, smartphone adoption in the U.S. is on the rise with the number of smartphones in the market expected to nearly equal that of feature phones in 2011. This trend, together with the Apple iPad launch and ongoing Kindle adoption, means that a growing number of consumers in developed markets will soon own large mobile screens capable of delivering the multi-screen experience. Are you ready?
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
March 22, 2010
Editor’s Blog – Building an Eco-sustainable Future
In this second installment of Building an Eco-sustainable Future, we turn our attention to Driving Green Innovation and Opportunity. The environment and the economy are top priorities today, as evidenced by the United Nations Climate Change Conference in Copenhagen last month. However, it will take more than good intentions. It will take considerable action to mitigate the impact of global carbon emissions. The information and communication technology (ICT) industry has a tremendous opportunity to play a significant role in helping the world become more eco-sustainable while continuing to prosper.
By: R. Killeen, Editor-in-Chief, Enriching Communications magazine, Alcatel-Lucent
November 17, 2009








